Do you know what goes great with amazing products? Amazing customer service. For over 40 years we’ve believed that the customer comes first. From summer to winter, hero dirt to neck-deep pow, Yakima believes in helping you Take It Easy.
CONTACT YAKIMA
CONSUMERS
GOT A QUICK QUESTION?
Let’s be best friends: reach out for a Live Chat or reach us by phone 888-925-4621! Our Consumer Services Team is available at the following times:
• Monday through Thursday: 7:00 am - 4:00 pm PT
• Friday: 7:00 am - 11:00 am PT
We are playing outside on the following days (aka closed):
• January 2nd - New Year's Day observed
• March 27th - Spring Day
• May 29th & 30th - Memorial Day
• June 19th – Juneteenth
• July 3rd & 4th - 4th of July
• September 4th & 5th - Labor Day
• November 23rd & 24th - Thanksgiving
• December 25th & 26th - Christmas
You can search our knowledge base or submit your question to us at this link: customer support tools.
You can also send us a email at support@yakima.com.
**Your messages are important to us and are securely placed inside our premium message-delivery cargo box. Although our cargo box is well-within the weight limits, it is quite full. Our response times are longer than normal; currently 2-3 weeks.
ORDER SUPPORT
Already have an order placed? Can’t wait for it to arrive? Perhaps you already told all your friends and want to know the status? We get it. Please log into your account or find your order here and you will receive updates on your Yakima order.
A YAKIMA RACK OWNER
Already have a Yakima rack and just want to learn as much as possible about it? We don’t blame you. Find install videos, measurements, and more helpful information on our product pages. Looking to complete your warranty registration? Click here to be teleported.