CONTACT YAKIMA

Do you know what goes great with amazing products? Amazing customer service. For over 40 years we’ve believed that the customer comes first. From summer to winter, hero dirt to neck-deep pow, Yakima believes in helping you Take It Easy.

CONSUMERS


GOT A QUICK QUESTION?

Let’s be best friends: reach out for a chat Live Chat or reach us by phone 888-925-4621! Our Consumer Services Team is available at the following times:

Mon thru Thurs: 7am - 4pm PT

Fri: 7am - 11am PT

We are playing outside on the following days (aka closed):

  • September 2nd and 5th – Labor Day
  • November 24th and 25th – Thanksgiving
  • December 22nd, 23rd and 26th – Christmas

  • January 2nd – New Year's Day

You can search our knowledge base or submit your question to us at this link: customer support tools.

You can also send us a email at support@yakima.com.

**Your messages are important to us and are securely placed inside our premium message-delivery cargo box. Although our cargo box is well-within the weight limits, it is quite full. Our response times are longer than normal; currently 2-3 weeks.

ORDER SUPPORT

Already have an order placed? Can’t wait for it to arrive? Perhaps you already told all your friends and want to know the status? We get it. Please log into your account or find your order here and you will receive updates on your Yakima order.

A YAKIMA RACK OWNER

Already have a Yakima rack and just want to learn as much as possible about it? We don’t blame you. Find install videos, measurements, and more helpful information on our product pages. Looking to complete your warranty registration? Click Here to be teleported.

DEALERS

  • Direct Dealers with a Yakima account number - to place orders, and for contact information please visit the B2B
  • New Dealer Inquiries – Looking to join the crew? Want to sell our products and help get more people outside doing the things that they love? Become a Yakima Dealer HERE.