CONTACT YAKIMA

Do you know what goes great with amazing products? Amazing customer service. For 45 years we’ve believed that the customer comes first. From summer to winter, hero dirt to neck-deep pow, Yakima believes in helping you Take It Easy.

CONSUMERS

GOT A QUICK QUESTION?

Let’s be best friends: reach out by phone 888-925-4621! Our Consumer Services Team is available at the following times:

• Monday through Thursday: 7:00 am - 4:00 pm PT

• Friday: 7:00 am - 11:00 am PT

We are playing outside on the following days (aka closed):

• January 1st - New Year's Day
• March 24th - Spring Day
• April 21st - Easter
• May 23rd & 26th - Memorial Day
• June 19th – Juneteenth
• July 3rd & 4th - Independence Day
• August 29th & September 1st - Labor Day
• November 27th & 28th - Thanksgiving
• December 24th-26th - Christmas
 
You can search our knowledge base or submit your question to us at this link: customer support tools.

You can also send us a email at support@yakima.com.

LOST KEYS?
Oh no! Sorry to hear that you have lost your keys, please see the information here on the steps to take to recover your key number and order replacements.

ORDER SUPPORT

Already have an order placed? Can’t wait for it to arrive? Perhaps you already told all your friends and want to know the status? We get it. Please log into your account or find your order here and you will receive updates on your Yakima order.

A YAKIMA RACK OWNER

Already have a Yakima rack and just want to learn as much as possible about it? We don’t blame you. Find install videos, measurements, and more helpful information on our product pages. Looking to complete your warranty registration? Click here to be teleported.

DEALERS

  • Direct Dealers with a Yakima account number - to place orders, and for contact information please visit the B2B
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  • New US Dealer Inquiries – Looking to join the crew? Want to sell our products and help get more people outside doing the things that they love? Become a Yakima Dealer here.
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