Contact Yakima
Customer service is a top priority at Yakima, and has been for over 25 years. We believe that success is not just satisfying the customer. Rather, it's leaving the customer with a great experience they will remember and want to tell their friends about.
Consumers
Got a specific question?
Check out our customer support tools, or get in touch by email (support@yakima.com) or phone: 888-925-4621, Option 2, from 7am-5pm Pacific Time M-F.
Online Order Support
Do you have a question about an order that you placed online? Please email us at orders@yakima.com or phone us at 888-925-4621, Option 2, from 7am-5pm Pacific Time M-F. If you are inquiring about the status of an order, please visit http://yakima.com/order/findorder/ and you will receive real-time updates on your Yakima order.
Existing & Future Customers
If you are the current or future owner of a Yakima rack, we’ve got answers to your questions:
- Not sure how to choose the right Yakima product? We can help you find the right one.
- Want to find the right rack for your ride? Try out the fit my car tool or find a local dealer.
- Looking to complete your warranty registration? You can do that online.
Dealers
You have access to www.yakimadealer.com (registration required), where you can download forms, check stock, place orders, and much more! You can also call Dealer Service at 888-925-4621, Option 1, from 7am-5pm Pacific Time M-F.